The Legal Stuff

1. Eligibility for Refunds

At ElovateBoost, we value customer satisfaction and aim to provide the best service possible. We offer refunds under the following conditions:

• Service Non-Delivery: If we fail to deliver the agreed-upon service, you are eligible for a full refund.
• Cancellation by Customer: If you decide to cancel your order before we start working on it, you may be eligible for a refund. However, a processing fee may apply.

2. Refund Request Process

To request a refund, please follow these steps:

• Contact our customer support team by opening a ticket on our Discord or by email.
• Clearly state the reason for the refund request and provide any relevant information or evidence.

3. Refund Processing Time

Refunds will be processed within 3–10 working days of approval. The refund will be issued using the same payment method you used for the initial transaction, or we may provide an alternative method at our discretion.

4. Non-Eligible Refund Situations

Refunds will not be issued in the following situations:

• If the service has been delivered as described and meets the agreed-upon quality standards.
• If you request a refund after the specified refund period has passed.
• If the refund request does not comply with our terms and conditions.

5. Changes to This Refund Policy

We reserve the right to make changes to this refund policy at our discretion. Any updates will be posted.

1. Eligibility

• You must be at least 14 years old. Users under 14 require parental consent to use our services.
• You must not have been previously suspended or removed from the Website or Services.
• Your use of the Website must comply with all applicable laws and regulations.

2. License Grant to the Company

By submitting any information (such as files, text, or credentials) via the Website, you grant ElovateBoost the right to process this data solely to deliver the Online Services. Your files will not be shared with third parties without explicit consent.

3. User Content and Responsibility

• You are responsible for the accuracy and legality of any content you provide.
• The Company is not liable for any legal disputes over file ownership.
• Reports of boosters soliciting outside services with proof (e.g. screenshots) may qualify for rewards.

4. Termination and Modification

The Company may modify, suspend, or terminate any part of the Website or Services without notice and is not liable for such changes or your access termination.

5. Third-Party Links

We may link to third-party websites, but ElovateBoost is not responsible for their content or policies.

6. Ownership & Intellectual Property

• All website content and materials are protected and owned by ElovateBoost or its licensors.
• Any unauthorized use or distribution is prohibited.
• We honor valid DMCA and EUCD takedown requests.
• Service pricing is subject to change with prior email notice.

7. Notices & Takedown Procedures

DMCA Notice: Contact [email protected] with valid claims under 17 U.S.C. §512(c)(3).
EUCD Notice: Content owners may request removal or authorization in accordance with Article 17 of the EUCD.

8. Prohibited Uses

• No illegal or harmful activity, including hacking or injecting malicious code.
• You may not bypass service or security limitations.
• Unauthorized access is strictly forbidden.

9. Indemnity

You agree to hold ElovateBoost harmless against any claims, damages, or liabilities related to your use of the Website or violation of these Terms.

10. Disclaimers

• Services are provided “as is” and “as available.”
• ElovateBoost disclaims all warranties, including merchantability and non-infringement.
• Boosting timelines vary per game and service; reassignment available upon request.
• All services are digital and may involve account sharing, which carries risk per game terms.

11. Limitation of Liability

• We are not liable for indirect or consequential damages.
• We are not responsible for any third-party services advertised.
• You are responsible for any lost progress due to logging in during a boost session.

12. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of England and Wales.
• You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, your use of the Website, or the Online Services.
• If you are a consumer residing in the United Kingdom, you may benefit from any mandatory provisions of consumer protection law in your country of residence, and this clause does not affect those rights.

13. Changes to Terms

We may update these Terms at any time. Continued use of the Website implies your acceptance of the changes.

14. General

• These Terms and the Privacy Policy constitute the full agreement.
• If a provision is unenforceable, the remainder will remain valid.
• Some provisions survive termination, including those on liability and IP.

15. Communication

All communications are electronic. You agree to receive legal notices via email or the Website. Contact us at [email protected].

16. Purchases

• You must be authorized to use the payment method provided.
• Incorrect or misleading details may require additional payment or changes.
• Surcharges may apply based on in-game performance/MMR discrepancies.
• Orders may be canceled for suspected fraudulent activity.

17. Refunds

• Full refunds (minus fees) available for unassigned orders.
• Partial refunds or store credit for incomplete orders.
• Performance-related refunds are handled case-by-case.

18. License

You are granted a limited, non-transferable license to use the Website on your device in accordance with these Terms.

19. Account

• You are responsible for all activity under your account.
• We may request ID verification and suspend accounts if verification is not provided.

20. Other Conditions

Special terms for specific services may override these general Terms. Your use of our Website or Services confirms your agreement to all the above conditions.